Serving Chicagoland & Metro Milwaukee since 1969

The Roofing Company Chicagoland Has Trusted Since 1969

Asphalt shingles, cedar, slate, metal — installed by GAF Master Elite crews with a dedicated superintendent on every job. Straight answers, clear pricing, no sales pressure.

  • GAF Master Elite® — top 2% of US roofers
  • Licensed, bonded & insured in IL & WI

Free inspection · Written estimate · No sales pressure

4.9 from 200+ reviews

Get Your Free Roofing Estimate

Free, no obligation. Most estimates scheduled within 24 hours.

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We serve Chicagoland & Metro Milwaukee.

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Since 1969

Exterior remodeling

40,000+

Projects completed

10-Year

Workmanship warranty

In-House

Crews, never subbed out

Manufacturer certified & approved

  • Top 2% of US roofers
  • Extended warranty access
  • Synthetic slate & shake
  • Composite roofing
  • Certified cedar
  • Natural slate

Our Roofing Services

Every Roofing Job, Handled by One Accountable Team

From a single cracked shingle to a full tear-off and rebuild — we diagnose the actual problem, tell you what it really needs, and stand behind the work.

Roof Replacement

Full tear-off, decking and ventilation inspection, ice & water shield, then a high-performance shingle or panel system. Most homes are done in 1–2 days with daily cleanup and a walkthrough before we leave.

Roof Repair

Leaks, flashing failures, missing shingles, ice dams. We find the root cause instead of patching the symptom, and we match your existing materials so the fix disappears into the roof.

Free Roof Inspection

A real inspection — edge to ridge, photo-documented, with an honest written recommendation. If your roof has years left, we’ll tell you that. No pushy sales, ever.

Storm & Hail Damage

Wind, hail, and ice damage is often invisible from the ground. We inspect, document everything to insurer standards, and meet your adjuster on site. We’re local — not storm chasers.

Shingle Replacement

Cracked, curled, or blown-off shingles don’t always mean a new roof. We source and match by brand, color, and profile to restore protection without upselling you.

Emergency Leak Response

Active leak? We can get out to secure and temporarily seal the roof to stop the water, then come back for the permanent repair once weather allows.

Roof Maintenance

Seasonal service that keeps your warranty valid: debris clearing, sealant and flashing checks at every penetration, drainage assessment, and a photo report. One-time or annual — no contract required.

Specialty & Historic Roofing

Cedar shake, Vermont slate, Ludowici clay tile, standing seam, and hand-soldered copper — fabricated in our own metal shop. The same crews that do this work install your shingles.

Not sure which one you need? That's what the free inspection is for.

Book My Free Inspection

Google Reviews

57 Years of Referrals, Not Gimmicks

We don't need to talk ourselves up — our customers do it for us. Every review below is a real, verifiable Google review from a homeowner in Chicagoland or Metro Milwaukee.

4.9
Based on 200+ Google reviews
Read all 200+ on Google
We just had our roof done last week and I have nothing but praise for this company. In particular, Bob, who was the on-site manager was a super pro! He was there every step of the way inspecting the details of the job… I recommend using this company as they are reasonably priced and get the job done quickly.

Kylene Gott · Jul 2026

Roof repair · $10,000–15,000

Just had our roof and siding replaced, plus a few odds and ends. Our onsite project manager, John R., was great. He was here every day ensuring we were happy and things were on track. Check with your homeowners insurance for a discount if you decide on a class IV shingle. The ROI may be worth it. Definitely recommend.

Kirk P · Jul 2026

Roof installation

We had a fantastic experience with Custom Installations. The whole roofing project was smooth and professional. Huge shout-out to John, the project manager, who was rock-solid throughout the process. And a special thanks to Ted for navigating everything from beginning to end. Highly recommend!

Jay Stoelting · Jul 2026

Roofing

I used custom installations for a new slate roof and gutters. We could not be happier with their work and customer service. Brian and Bob (project manager) could not be more helpful and responsive! Made a new roof and gutters a Seamless process!

Sandi Fotopoulos · May 2026

Slate roof & gutters

Kevin and John were amazing. Very knowledgeable and easy to deal with. I got a beautiful cedar roof for a fair price! The crew of roofers were timely and neat! They are true artisans. Definitely recommend this company!!

Gina Zisook · 2025

Cedar roof

The Custom Installations team just completed our new Brava synthetic cedar shake roof, along with new gutters, repaired our fascia and soffit and replaced our copper barrel roofs with new copper… Our project manager, John Robinson oversaw the work and was meticulous and courteous in getting everything done. I highly recommend Custom Installations… It looks fantastic!

Richard Gunther · 2025

Brava synthetic shake · Wheaton, IL

Why Custom Installations

A Roof Is Only as Good as the Crew That Installs It

Most roofing failures aren't material failures — they're installation failures. Here's what we do differently, and why it holds up in Midwest freeze-thaw cycles.

GAF Master Elite® — the top 2%

Only 2% of roofing contractors in North America hold this certification. It requires ongoing training and a documented quality record, and it lets us offer enhanced GAF system warranties most roofers simply can’t.

Our own crews. No subcontractors.

The people on your roof are Custom Installations employees, trained on the exact system they’re installing. That’s why the work looks the same across 40,000+ projects instead of varying by whoever was available.

A dedicated superintendent on every job

One accountable person from first nail to final walkthrough, sending you daily updates. You always know who to call, and you never get handed between departments.

The estimate is the price

A written breakdown of materials, scope, timeline, and warranty before anything starts. No hidden fees, no mid-job change orders, no high-pressure close.

10-year workmanship warranty

On top of the manufacturer’s material warranty. We’ve been here since 1969 and we’ll be here when you call — which is the part a warranty actually depends on.

Shingles to slate, one contractor

We run our own sheet metal shop and hand-solder copper. The same certified crews that restore Vermont slate and cedar shake install your asphalt roof — you just get the benefit of that standard.

Roofing Materials

Pick the Roof That Fits Your Home and Your Budget

We don’t push one system on every house. Here’s honest guidance on what we install and how long each realistically lasts in Midwest weather.

Most popular

Asphalt Shingles

20–30 years

What most homeowners choose, and for good reason — the best cost-to-performance ratio on the market. We install GAF Timberline HDZ and CertainTeed Landmark architectural shingles as a certified contractor for both.

Cedar Shake & Shingle

30+ years

A Custom Installations specialty. Certified Cedar Bureau material, traditional skip sheathing for ventilation, and stainless fasteners so nothing rusts out and lifts.

Synthetic Slate & Shake

50-year warranty

Brava and DaVinci systems give you the look of slate or cedar at a fraction of the weight, with Class A fire ratings and no maintenance. We’re certified for both.

Natural Slate & Clay Tile

75–100+ years

Vermont slate and Ludowici clay tile, hand-nailed. This is the work that built our reputation — and the standard we hold every other roof to.

Standing Seam Metal

40–70 years

PAC-CLAD panels with Kynar 500® finishes, custom-fabricated in our own shop for an exact fit. Sharp modern lines, effectively maintenance-free.

Copper

75–100 years

Hand-soldered in our own metal shop — roofs, gutters, chimney caps, valleys, and custom dormers. Formed here rather than ordered in, which is why the details fit.

Flat & Low-Slope

20–35 years

TPO, EPDM, and modified bitumen for additions, garages, porches, and light commercial. Tapered insulation designed so water actually leaves the roof.

Stone-Coated Steel

40–70 years

Steel-core strength with the texture of shake or tile. Class 4 impact rated — a strong option if hail is what brought you here.

Storm & Insurance Claims

Hail Damage Is Rarely Obvious — Until It's Expensive

Light hail or lifted shingles can let water in slowly for months, and the first sign is usually mold, attic rot, or a ceiling stain. If a storm has come through, a free inspection costs you nothing and starts the clock on your claim while it's still filable.

We're not storm chasers. We've been headquartered in Mundelein since 1969. When you need us for the warranty in year eight, we'll still be here — the out-of-town crews working your neighborhood after a storm won't.

Start My Claim Inspection
  1. 1

    We document to insurer standards

    Full photo documentation from roofline down, plus a detailed scope-of-work report written the way adjusters expect to receive it.

  2. 2

    We meet your adjuster on site

    Our in-house restoration specialists handle the correspondence and show up for the inspection so nothing gets missed or undercounted.

  3. 3

    We repair it properly

    Matched shingles, rebuilt siding sections, correct flashing. Restoration that passes inspection instead of buying a couple of years.

How It Works

5 Steps. No Surprises.

You'll know what's happening at every stage — that's most of what people actually want from a contractor.

  1. 1

    Call or send the form

    Takes about 60 seconds. You reach our team directly — no call center, no phone tree.

  2. 2

    Free inspection & written estimate

    We inspect edge to ridge, photograph what we find, and hand you a written breakdown of scope, materials, timeline, and warranty. No obligation.

  3. 3

    We schedule and prep

    We pull permits, handle the dumpster, protect your landscaping, and confirm your dates. You get a dedicated superintendent and their direct number.

  4. 4

    Installation, usually 1–2 days

    Daily updates and daily cleanup. Most asphalt roofs are done in one to two days — no tarps sitting on your house for weeks.

  5. 5

    Walkthrough & warranty registration

    We walk the finished job with you, leave the site picked up, and register your 10-year workmanship warranty plus the manufacturer coverage.

Straight Answers

What Homeowners Ask Us Most

Do I need a full roof replacement or just a repair?

We start with a free inspection and show you photos of what we actually find. If a repair will get you several more good years, we’ll recommend the repair. If replacement is the smarter long-term spend, we’ll walk you through why — with numbers, not pressure.

What does a new roof cost in Chicagoland?

A new roof in the Chicago area typically starts around $15,000, but that swings widely with the size of the roof, its pitch and complexity, and the material you choose. Your written estimate breaks out materials, labor, scope, and timeline — no hidden add-ons.

How long does a roof replacement take?

Most asphalt shingle roofs are completed in 1–2 days. Cedar, slate, and other specialty systems take longer depending on size and detail. You get a clear timeline up front and daily updates from your site superintendent.

What roofing materials do you install?

Asphalt shingles are what most homeowners choose, and we install them as a GAF Master Elite and CertainTeed Select ShingleMaster contractor. We also install cedar shake, natural and synthetic slate, clay and concrete tile, standing seam metal, and custom copper — plus flat systems like TPO and EPDM.

Are you licensed and insured?

Yes — fully licensed, bonded, and insured in both Illinois and Wisconsin (LIC #104.019878 & #105.000776). Our crews are manufacturer-certified, and every project is overseen by a dedicated site superintendent.

Will you help with my insurance claim?

Yes. We inspect and photo-document the damage to insurer standards, submit a detailed scope of work, and meet your adjuster on site if needed. Our in-house restoration specialists handle the correspondence so you’re not chasing paperwork.

What warranty comes with the work?

New roof installations carry a 10-year workmanship warranty on our labor, on top of the manufacturer’s warranty on the materials themselves. Because we’re GAF Master Elite, we can also offer enhanced GAF system warranties on qualifying roofs.

Do you use subcontractors?

No. We use our own in-house crews, and every job gets a dedicated site superintendent from first nail to final walkthrough. It’s the reason our work looks consistent across 40,000+ projects.

Still have a question? Call us at 847-932-4500 — you'll get a real person.

Ready When You Are

Find Out What Your Roof Actually Needs

A free inspection and an honest answer — even if that answer is "your roof is fine, call us in five years." That's how we've stayed in business since 1969.

  • Free inspection & written estimate
  • No obligation, no sales pressure
  • 10-year workmanship warranty
  • Licensed, bonded & insured in IL & WI
Get My Free Estimate Illinois 847-932-4500 Wisconsin 414-405-1520

Mon–Fri 7:00am–5:00pm · Sat 8:00am–12:00pm