Roof Replacement
Full tear-off, decking and ventilation inspection, ice & water shield, then a high-performance shingle or panel system. Most homes are done in 1–2 days with daily cleanup and a walkthrough before we leave.
Serving Chicagoland & Metro Milwaukee since 1969
Asphalt shingles, cedar, slate, metal — installed by GAF Master Elite crews with a dedicated superintendent on every job. Straight answers, clear pricing, no sales pressure.
Free inspection · Written estimate · No sales pressure
Free, no obligation. Most estimates scheduled within 24 hours.
Our Roofing Services
From a single cracked shingle to a full tear-off and rebuild — we diagnose the actual problem, tell you what it really needs, and stand behind the work.
Full tear-off, decking and ventilation inspection, ice & water shield, then a high-performance shingle or panel system. Most homes are done in 1–2 days with daily cleanup and a walkthrough before we leave.
Leaks, flashing failures, missing shingles, ice dams. We find the root cause instead of patching the symptom, and we match your existing materials so the fix disappears into the roof.
A real inspection — edge to ridge, photo-documented, with an honest written recommendation. If your roof has years left, we’ll tell you that. No pushy sales, ever.
Wind, hail, and ice damage is often invisible from the ground. We inspect, document everything to insurer standards, and meet your adjuster on site. We’re local — not storm chasers.
Cracked, curled, or blown-off shingles don’t always mean a new roof. We source and match by brand, color, and profile to restore protection without upselling you.
Active leak? We can get out to secure and temporarily seal the roof to stop the water, then come back for the permanent repair once weather allows.
Seasonal service that keeps your warranty valid: debris clearing, sealant and flashing checks at every penetration, drainage assessment, and a photo report. One-time or annual — no contract required.
Cedar shake, Vermont slate, Ludowici clay tile, standing seam, and hand-soldered copper — fabricated in our own metal shop. The same crews that do this work install your shingles.
Not sure which one you need? That's what the free inspection is for.
Book My Free InspectionGoogle Reviews
We don't need to talk ourselves up — our customers do it for us. Every review below is a real, verifiable Google review from a homeowner in Chicagoland or Metro Milwaukee.
We just had our roof done last week and I have nothing but praise for this company. In particular, Bob, who was the on-site manager was a super pro! He was there every step of the way inspecting the details of the job… I recommend using this company as they are reasonably priced and get the job done quickly.
Just had our roof and siding replaced, plus a few odds and ends. Our onsite project manager, John R., was great. He was here every day ensuring we were happy and things were on track. Check with your homeowners insurance for a discount if you decide on a class IV shingle. The ROI may be worth it. Definitely recommend.
We had a fantastic experience with Custom Installations. The whole roofing project was smooth and professional. Huge shout-out to John, the project manager, who was rock-solid throughout the process. And a special thanks to Ted for navigating everything from beginning to end. Highly recommend!
I used custom installations for a new slate roof and gutters. We could not be happier with their work and customer service. Brian and Bob (project manager) could not be more helpful and responsive! Made a new roof and gutters a Seamless process!
Kevin and John were amazing. Very knowledgeable and easy to deal with. I got a beautiful cedar roof for a fair price! The crew of roofers were timely and neat! They are true artisans. Definitely recommend this company!!
The Custom Installations team just completed our new Brava synthetic cedar shake roof, along with new gutters, repaired our fascia and soffit and replaced our copper barrel roofs with new copper… Our project manager, John Robinson oversaw the work and was meticulous and courteous in getting everything done. I highly recommend Custom Installations… It looks fantastic!
Why Custom Installations
Most roofing failures aren't material failures — they're installation failures. Here's what we do differently, and why it holds up in Midwest freeze-thaw cycles.
Only 2% of roofing contractors in North America hold this certification. It requires ongoing training and a documented quality record, and it lets us offer enhanced GAF system warranties most roofers simply can’t.
The people on your roof are Custom Installations employees, trained on the exact system they’re installing. That’s why the work looks the same across 40,000+ projects instead of varying by whoever was available.
One accountable person from first nail to final walkthrough, sending you daily updates. You always know who to call, and you never get handed between departments.
A written breakdown of materials, scope, timeline, and warranty before anything starts. No hidden fees, no mid-job change orders, no high-pressure close.
On top of the manufacturer’s material warranty. We’ve been here since 1969 and we’ll be here when you call — which is the part a warranty actually depends on.
We run our own sheet metal shop and hand-solder copper. The same certified crews that restore Vermont slate and cedar shake install your asphalt roof — you just get the benefit of that standard.
Recent Work
Every photo below is a real Custom Installations project — no stock imagery, no someone-else's-portfolio.
Roofing Materials
We don’t push one system on every house. Here’s honest guidance on what we install and how long each realistically lasts in Midwest weather.
What most homeowners choose, and for good reason — the best cost-to-performance ratio on the market. We install GAF Timberline HDZ and CertainTeed Landmark architectural shingles as a certified contractor for both.
A Custom Installations specialty. Certified Cedar Bureau material, traditional skip sheathing for ventilation, and stainless fasteners so nothing rusts out and lifts.
Brava and DaVinci systems give you the look of slate or cedar at a fraction of the weight, with Class A fire ratings and no maintenance. We’re certified for both.
Vermont slate and Ludowici clay tile, hand-nailed. This is the work that built our reputation — and the standard we hold every other roof to.
PAC-CLAD panels with Kynar 500® finishes, custom-fabricated in our own shop for an exact fit. Sharp modern lines, effectively maintenance-free.
Hand-soldered in our own metal shop — roofs, gutters, chimney caps, valleys, and custom dormers. Formed here rather than ordered in, which is why the details fit.
TPO, EPDM, and modified bitumen for additions, garages, porches, and light commercial. Tapered insulation designed so water actually leaves the roof.
Steel-core strength with the texture of shake or tile. Class 4 impact rated — a strong option if hail is what brought you here.
Storm & Insurance Claims
Light hail or lifted shingles can let water in slowly for months, and the first sign is usually mold, attic rot, or a ceiling stain. If a storm has come through, a free inspection costs you nothing and starts the clock on your claim while it's still filable.
We're not storm chasers. We've been headquartered in Mundelein since 1969. When you need us for the warranty in year eight, we'll still be here — the out-of-town crews working your neighborhood after a storm won't.
Full photo documentation from roofline down, plus a detailed scope-of-work report written the way adjusters expect to receive it.
Our in-house restoration specialists handle the correspondence and show up for the inspection so nothing gets missed or undercounted.
Matched shingles, rebuilt siding sections, correct flashing. Restoration that passes inspection instead of buying a couple of years.
How It Works
You'll know what's happening at every stage — that's most of what people actually want from a contractor.
Takes about 60 seconds. You reach our team directly — no call center, no phone tree.
We inspect edge to ridge, photograph what we find, and hand you a written breakdown of scope, materials, timeline, and warranty. No obligation.
We pull permits, handle the dumpster, protect your landscaping, and confirm your dates. You get a dedicated superintendent and their direct number.
Daily updates and daily cleanup. Most asphalt roofs are done in one to two days — no tarps sitting on your house for weeks.
We walk the finished job with you, leave the site picked up, and register your 10-year workmanship warranty plus the manufacturer coverage.
Straight Answers
We start with a free inspection and show you photos of what we actually find. If a repair will get you several more good years, we’ll recommend the repair. If replacement is the smarter long-term spend, we’ll walk you through why — with numbers, not pressure.
A new roof in the Chicago area typically starts around $15,000, but that swings widely with the size of the roof, its pitch and complexity, and the material you choose. Your written estimate breaks out materials, labor, scope, and timeline — no hidden add-ons.
Most asphalt shingle roofs are completed in 1–2 days. Cedar, slate, and other specialty systems take longer depending on size and detail. You get a clear timeline up front and daily updates from your site superintendent.
Asphalt shingles are what most homeowners choose, and we install them as a GAF Master Elite and CertainTeed Select ShingleMaster contractor. We also install cedar shake, natural and synthetic slate, clay and concrete tile, standing seam metal, and custom copper — plus flat systems like TPO and EPDM.
Yes — fully licensed, bonded, and insured in both Illinois and Wisconsin (LIC #104.019878 & #105.000776). Our crews are manufacturer-certified, and every project is overseen by a dedicated site superintendent.
Yes. We inspect and photo-document the damage to insurer standards, submit a detailed scope of work, and meet your adjuster on site if needed. Our in-house restoration specialists handle the correspondence so you’re not chasing paperwork.
New roof installations carry a 10-year workmanship warranty on our labor, on top of the manufacturer’s warranty on the materials themselves. Because we’re GAF Master Elite, we can also offer enhanced GAF system warranties on qualifying roofs.
No. We use our own in-house crews, and every job gets a dedicated site superintendent from first nail to final walkthrough. It’s the reason our work looks consistent across 40,000+ projects.
Still have a question? Call us at 847-932-4500 — you'll get a real person.
Ready When You Are
A free inspection and an honest answer — even if that answer is "your roof is fine, call us in five years." That's how we've stayed in business since 1969.
Mon–Fri 7:00am–5:00pm · Sat 8:00am–12:00pm